The broker workspace

Every client, one workspace.

Leads, pipeline, tasks and messages live around the client rather than scattered across tabs. You open one place in the morning and the day is already arranged.

Hand-drawn timber plan cabinet with labelled drawers, one drawer open

What you get

The practice, arranged around the client.

The whole client, in view

Client 360 gathers household, preferences, repeat files and every conversation on one timeline.

A pipeline that matches reality

Leads arrive attributed, convert cleanly into files and move through stages your whole team can see.

Work that arranges itself

Rules turn events into tasks, spread them across the team and age them visibly. Nothing relies on someone remembering.

Messages on the file

Client email lands on the file's timeline, not in a personal inbox, so anyone authorised can pick up the thread.

A client's decade, one record

From first enquiry to the next loan.

  1. A lead arrives with its story

    Source, referrer and first questions are attached from the start.

  2. Conversion opens the file

    One action turns an enquiry into a client and a loan file, linked and deduplicated.

  3. The queue arranges the day

    Due work, ageing work and supervision items are already sorted when you sit down.

  4. The record keeps watch

    Years on, the same file flags when the client's rate stops being right.

Where the line is drawn

Speed for the team, control for the licence.

Read the trust architecture

Licensed work stays licensed

Acting on a file requires the right role, assignment and current lender accreditation. The workspace enforces it.

Reassignment leaves a trail

Balancing work across the team is recorded, not silent.

Merges need a human

Duplicate clients merge only with human approval, and every merge is reversible.