Supervision with evidence
Queues built on fixed rules surface expiring accreditations, overrides, stale evidence and rapid approvals for a supervisor's eye.
The record keeps itself
The file is the audit.
Supervision queues, a complaints register and a history nobody can edit are produced by the work itself, not reconstructed the week before an audit.
What you get
Professional maturity, on the record.
Complaints, handled properly
A register built for RG 271: intake from your site, statutory clocks, outcomes on the record.
A memory that can't be edited
Every action lands on a trail that only ever adds, retained for seven years.
Accreditations that warn you
Personal lender accreditations carry evidence and expiry dates, with reminders at 60, 30, 14, 7 and 1 days.
Audit day, without the fortnight before
The record assembles as you work.
The work writes the record
Consent, review, sign-off and communication each append events as they happen.
Queues surface what matters
Supervisors see the exceptions, not a spreadsheet of everything.
The pack assembles itself
The compliance pack collects the trace, judgement and disclosures behind a recommendation into one printable evidence set.
History stays put
Seven years of record, immutable, ready to be shown rather than rebuilt.
The AI can't skip a stage
Status changes pass consent, review and lifecycle gates enforced in code.
The AI can't rewrite history
Tool calls, refusals, approvals and changes append to the trail. Nothing edits it.
Permissions live outside the model
What the assistant may do is decided by the platform, never negotiated in a prompt.